Genesis Facility Services

requently Asked Questions (FAQ)

We understand you may have questions about our services. Below are some common questions and answers to help you better understand how we work.

What types of security services do you provide?

We provide residential, commercial, industrial, and event security services with trained and professional guards.

Are your security guards trained?

Yes, all our security personnel are professionally trained, disciplined, and experienced in handling various situations.

Do you offer 24/7 security services?

Yes, we provide round-the-clock security services based on your requirements.

What areas do you cover for cleaning services?

We provide cleaning services for homes, offices, commercial buildings, and industrial facilities.

Do you provide deep cleaning services?

Yes, we offer deep cleaning services for complete hygiene, including kitchens, washrooms, and hard-to-reach areas.

Can I hire housekeeping staff on a monthly basis?

Yes, we offer flexible plans including daily, weekly, and monthly housekeeping services.

Do you provide garden design services?

Yes, we offer customized garden design and setup based on your space and preferences.

How often should landscaping maintenance be done?

Regular maintenance is recommended weekly or monthly depending on the type of plants and environment.

Do you handle high-rise building painting?

Yes, we have trained professionals and safety measures for high-rise exterior painting.

What type of paint do you use?

We use high-quality, durable, and weather-resistant paints for long-lasting results.

How often should a water tank be cleaned?

It is recommended to clean water tanks every 3–6 months to maintain hygiene.

Do you use safe cleaning chemicals?

Yes, we use approved and safe disinfectants to ensure water safety.

What maintenance services do you provide?

We offer electrical, plumbing, HVAC, glass cleaning, and general maintenance services.

Do you provide emergency repair services?

Yes, we offer quick response services for urgent maintenance issues.

Do you provide on-site technical support?

Yes, we provide both on-site and remote technical support based on your needs.

Can you manage full facility operations?

Yes, we offer complete facility management solutions including daily operations and maintenance.

How can I book your services?

You can contact us via phone or email to discuss your requirements and schedule services.

Do you offer customized service packages?

Yes, we provide flexible and customized solutions based on your needs and budget.

What areas do you serve?

We provide services across Bangladesh for residential, commercial, and industrial clients.

Why should I choose Genesis Facility Services LTD?

Because we provide reliable, professional, and affordable services with a focus on quality and customer satisfaction.